Repeated Notes Client Crashes on Vista SP1

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Repeated Notes Client Crashes on Vista SP1

Feedback Type: Problem

Product Area: Notes Client

Technical Area: Crash

Platform: Windows Vista client

Release: 8.5

Reproducible: Intermittent

My notes 8.5 install (HF58 2/9/09) running on Vista SP1 with 3GB memory and
all OS patches/fixes crashes many times a day. I installed HF58 2/9/09 a few days ago but there is no difference in behavior (both the pure 8.5 install from DEC and 8.5 + HF58 do the same thing). Its starting to get annoying.

Problem is random, I could be looking at email, opening attachment, looking
at calendar and the system (notes only) just stops responding. I wait but it
never recovers no crash message it just hangs, only way to recover is to
NSD -KILL and then restart notes.

I do not see any error messages or crash warnings although I have a ton of
crash files in the IBM Support folder in notes.

The only thing I can point to (this is speculation) is that it can not handle the quick switching from window email to email. I use the ESC key to close emails and it seems that I notice it more when I ESC and quickly select another email message. It seems to hesitate like there are too many mouse/keyboard inputs and then it just hangs.

Has anyone seen this or have any suggestions??

Feedback number MCAO7RBQYA created by ~Jennifer Ciskropulobu on 04/21/2009

Status: Open
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